Making Connections for Cultural Safety and Humility

For groups that are non-Indigenous but work with Indigenous people, there may be some gaps in knowledge about how to best provide culturally sensitive and appropriate support. In this KnowledgeConnect dialogue the topic was how to advance cultural safety through humility, sensitivity, and skills development.

Andrea Derban and Cherlyn Cortes of the First Nations Health Authority (FNHA) joined Stacy Leblanc of PAN to talk about their work, which is aimed at creating positive community change to improve experiences for Indigenous people accessing care. They gave us a view into the structure of FNHA, their Making Connections program, and FNHA resources for groups wishing to learn more in working with First Nations communities.

This video insight to how organizations can supports Indigenous people.


The video includes information on:

  • Building respectful connections and relationships
  • Developing cultural safety realistically and consistently
  • First Nations Health Authority Cultural Safety programs and resources


Suggested audience:

  • HIV and hepatitis C organization staff and volunteers; allied organizations’ staff and volunteers
  • Support workers and advocates, especially those engaging with Indigenous people
  • Leaders, policy makers, and those who shape organizations’ services
  • Community members and other allies