Contribute to the launch of a new and exciting mental health, substance use and HIV/HCV initiative! Case Conferencing!

Hi folks,

Just a reminder that PAN is going to launch Case Conferencing in the new year.

courtesy of:

You may be wondering what this is all about and how we are going to do it- so I am going to sketch out a few details. Over the course of the next few weeks, I am going to be sharing information and asking you to contribute your thoughts and ideas – which I will post here – so we can all get a chance to see what others are thinking about this and how to make it work best for frontline workers and others who are supporting people who are living with mental health and/or substance use concerns and HIV /HCV.

What is case conferencing?

Utilizing PAN’s technology (the webinar platform), we are planning on hosting regular meetings to discuss complex “cases” or situations. While case conferencing is not a new idea, it is being used more frequently  “to identify or clarify issues regarding a client’s status, needs, and goals; to review activities including progress and barriers towards goals; to map roles and responsibilities; to resolve conflicts or strategize solutions; and to adjust current service plans“.

For more information on how the New York State department is using case conferencing in an HIV/AIDS related context, please see the following link which also describes the difference between case coordination and case conferencing:


How will it work?

At predetermined intervals (monthly?), interested participants can access the case conference with a computer and internet connection. The case conference will include video technology  (i.e. we can see each other) if one has access to a webcam. You won’t need a webcam to participate- only to share your image with others on the call.

What will we do?

Based on discussions with the Mental Health, Substance Use and HIV/HCV Advisory Council, the vision is to have the space to discuss and learn from each other about real scenarios and situations we face in supporting the mental health needs of people living with HIV and or HCV.

Please see the link below for information on how case conferencing is contributing to the lives of vetrans who are experiencing symptoms of  PTSD:

We’ve found that this kind of collective brainstorming and combined expertise often leads to creative problem-solving. It also gives staff the opportunity to focus on all of the client’s needs. This holistic approach offers tremendous value to the client, especially if their needs cannot be addressed through a single provider.”



When do we start?

We are doing some background exploring and plan to launch Case Conferencing in January.

Please contribute your ideas to this exciting new initiative!

Do you have any experience with Case Conferencing?

Do you think it could be helpful to you or your organization? If so how and why?


Please email or phone me to share your thoughts and I will post them here each week!


Please email: [email protected]

Phone: 250-300-3177

Carlene Dingwall (BA, M.Ed, PhD Candidate)

Mental Health, Substance Use and HIV/HCV Initiative